FAQs

If you encounter a technical issue preventing you from following our E-Learning, ensure you have an up-to-date internet browser and a high-speed internet connection.

If the problem persists, contact us via the ChatBot on the E-Learning pages, and we will get back to you as soon as possible.

Each level of our E-Learning includes rich and varied content that allows everyone to learn more about Champagne, which is why we recommend starting with Level 1 – Explorer.

We have also developed a Champagne level test that allows you to find out which level of our E-Learning you can start with by answering a few questions.

To earn your Champagne Education E-Learning badges, you need to score 80% or higher (within the allotted time) on the end-of-level assessments. If the minimum required score is achieved, you can then view your badge, download it, and share it on social media. It will also be sent to you by email.

All the E-Learning content and the content on www.champagne.education were designed by Champagne Education, the training service of the Comité Champagne.

To contact us, you can use the contact form on champagne.education or use the ChatBot on the Champagne Education E-Learning pages. Using the ChatBot is recommended as it allows us to process your request more quickly.

All our online courses are funded by the Champagne Houses and Winegrowers. They are therefore accessible for free to all learners.

The Champagne Education badges and certificates demonstrate the knowledge and skills acquired during the training. Following the Champagne Education training, the official offer of the Comité Champagne, guarantees that you can develop your skills and employability.

Both training formats offer the same level of excellence, and thanks to their diversity in content and duration, you can find the training that best suits you.

Champagne Education E-Learning is a teaching format that allows you to train at your own pace, at any time, and access Champagne Education content wherever you are in the world.

Online training allows you to easily balance professional, personal, and educational commitments.

To reset your password, please click on this link: reset my password. (https://www.champagne.education/user/password). 

To change the language of the videos, simply click on the CC button on the video player to see the different available subtitle languages.

The audio of the videos is not available in multiple languages; it will always remain in French.

To register for one of the 3 levels of E-Learning, you can visit this page (https://www.champagne.education/user) to create your account. Once your account is created, your progress in the E-Learning will be automatically recorded.

To reset your password, please click on this link: https://www.champagne.education/user/password

The Champagne Education E-Learning is available in French, English, German, and Italian. You can select your language using the menu at the top right of your screen and then follow the registration process.

The choice of the E-Learning language is made before starting a level. When you are on the level presentation page, you can choose your language at the top right of your screen. If you have already started the training, you will need to return to the level presentation page to change the language.

When watching the videos, to enable subtitles, simply click on the "CC" button on the video player.

On www.champagne.education, you can find the entire range of official training offered by the Comité Champagne: E-Learning, in-person training, customized workshops, games and quizzes, as well as our educational resources.

Champagne Education is the training offer of the Comité Champagne, a non-profit interprofessional organization representing all Champagne Houses and Winegrowers. You can visit our "About Us" page for more details.

To register on www.champagne.education, you can visit this page (https://www.champagne.education/user) to create your account. Once your account is created, you can track your progress in our E-Learning and follow our quizzes.

The Champagne Education website is available in French, English, German, Italian, Spanish, and Japanese. You can select your language using the menu at the top right of your screen.

To register for a face-to-face course, you can use the map of our partner centres to find a centre near you. You can then register directly with the partner school, either on their website or by contacting them by telephone or e-mail.

To offer high-quality training, delivered by expert professionals and enabling you to taste a wide range of Champagne wines, we have decided to charge a fee for our face-to-face courses. There are several ways in which you can finance these Champagne training courses: you’ll find all the information you need on our "Financing training courses" page.

Our courses are aimed primarily at current and future professionals in the wine and Champagne sector, but are open to everyone. If you’re a wine lover and want to acquire solid skills on Champagne wines, you can follow our training courses, which could be the start of a new career for you.

Yes, our face-to-face courses include tastings of different Champagne wines to familiarise you with their diversity. These tastings will give you a better understanding of how the terroir and the way Champagne is made influence the style of the wines produced by the Winegrowers, Cooperatives and Houses of Champagne.

You can take our face-to-face courses in several cities in France and abroad. To find one near you, take a look at the map of our partner centres. This network of partner centres is expanding rapidly, and we recommend signing up to our newsletter if you want to keep informed about new partner centres delivering our training courses.

We offer face-to-face "Champagne Specialist" training in all our partner centres. Other training courses on Champagne wines will be offered by these partner centres in the future. 

As a professional, the online and face-to-face courses offered by the Champagne Education will give you a comprehensive understanding of the wines of Champagne, enabling you to advise your customers more effectively on a daily basis. If you are simply an individual Champagne lover, taking these courses will enable you to benefit from lessons given by Champagne experts.

During our courses, you will learn about: 

• How the Champagne sector works
• Rules of the Champagne AOC
• How Champagne is committed to sustainable development
• Key dates in the history of Champagne
• Champagne terroir
• Viticulture in Champagne
• Grape varieties used in Champagne  
• Champagne production process
• How to store Champagne properly
• How to serve Champagne properly
• Tasting Champagne and its aromas

Take our Champagne Specialist course and develop your knowledge of tasting and oenology. Whether you are a sommelier, a professional in the hotel/restaurant trade, a wine shop manager, a bartender or are changing careers, this course will provide you with comprehensive knowledge of Champagne: tastings, practical workshops, food and Champagne pairings, etc. 

With different levels of certification on offer, Champagne Education courses are aimed at everyone: from the beginner to the confirmed professional, there’s a level of certification and training for everyone. All our training programmes are complementary, and at each level of certification, you’ll deepen your knowledge of Champagne through varied, fun content.